• Sr Business Analyst

Industry E-Learning
Location Mumbai
Experience Range 4 - 6 Years

Functional Software Development - Others
Job Description
About Us
Founded in 2011, Mindpool Technologies is one of the leading IT Staffing and Recruiting Services Provider delivering technology experts & capabilities to its clients from diverse industries across the world. We have state-of-art delivery centers in Bangalore, Mumbai, Pune & Chennai with strong business presence in US, India & globally. Mindpool Technologies has been receiving excellent customer satisfaction ratings in IT Service Delivery for seven consecutive years.
Roles and Responsibility

Engage with business users to understand how changes to processes, and technology can

improve efficiencies and add value; articulate those ideas while balancing them against what’s

technologically feasible and functionally reasonable.

Act as an agent of change by facilitating requirements development and management for new

applications, enhancements of existing applications, and maintaining production support;

proactively manage key requirements deliverables and dependencies throughout the project and

product lifecycle.

Define, translate, and document new business needs and objectives into requirements, then

collaborate with Business and IT leads to ensure requirements are prioritized and being satisfied

by the implementation team.

Collaborate closely with business partners to craft business processes for optimization, present

business process opportunities to the senior management team, and translate business process

opportunities into requirements for all stakeholders including but not limited to development,

testing, and training.

Elicit requirements and utilize those requirements to bring the business and IT teams to a

common understanding to ensure all stakeholders are aligned on what is really needed.

Document workflows and collaborate with UI/UX team to gather design feedback from


Lead a cross-functional team to conduct gap analysis for enhancement of existing applications

and functionality, extract and document as-is and to-be business processes.

Review testing artifacts and provide feedback prior to test execution, to ensure test plan and test

cases are properly traced to requirements.

Research and document usability feedback from end-users and product stakeholders to maintain

product backlog and future enhancement releases.

Interact with all user types to understand and assess user requests; refine user feedback into

requirements and/or user stories using Client standards.

Gather metrics requirements and document success criteria.

Successfully engage in multiple initiatives simultaneously.

Lead Change Control process

Define application/system performance requirements where appropriate.

Participate in user acceptance testing and testing of new application functionality.

Provide technical assistance in training, mentoring, and coaching professional and technical


Perform project management responsibilities for new initiatives as well as existing production

support resolutions; partner with fellow project managers and business analysts to deliver jointly.

Manage critical path items proactively, work with IT directors and leads to develop risk mitigation


Effectively communicate project expectations to team members and stakeholders in a timely and

clear fashion.

Work with third-party contractors/vendors associated with project(s); track their status and


Mentor junior business analysts

Perform other duties as assigned.

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