• Jira Admin

Industry IT
Location Pune
Experience Range 4 - 7 Years

Functional Software Development - Application Programming
Job Description
About Us
Founded in 2011, Mindpool Technologies is one of the leading IT Staffing and Recruiting Services Provider delivering technology experts & capabilities to its clients from diverse industries across the world. We have state-of-art delivery centers in Bangalore, Mumbai, Pune & Chennai with strong business presence in US, India & globally. Mindpool Technologies has been receiving excellent customer satisfaction ratings in IT Service Delivery for seven consecutive years.
Roles and Responsibility


Exp  - 4 – 7 years


Work timing : 3p.m.- 12 a.m.


Job Description

Minimum 7 years of experience in Information Technology

Should possess excellent written and verbal communication skills

4 years of hands-on experience in administering and configuring Atlassian tool covering following aspects:

Create custom projects in Atlassian for complex workflows and reports, Provide User Management and grant user permissions in accordance with role given by the company

Create and maintain JIRA boards like: conf Kanban boards, scrum boards. Should be able to create complex JIRA reports, visuals and dashboards

Proficient with JIRA custom fields, advanced filters and workflows

Ability to write custom JQL ( JIRA Query Language )

Create and maintain Confluence documentation pages

Responsible for installation, configuration, maintenance of products on Linux and Windows Servers. Perform minor and major JIRA/Confluence upgrades, schedule and coordinate maintenance, and lead performance tuning/scaling in conjunction with our JIRA hosting partner. Ability to communicate with JIRA hosting partner team for resolving issues.

Have strong understanding of JIRA integration functions, plug-ins and CICID pipelines

Should be able to support activities for large user base (1000+)

Provide training and self-help documentation for JIRA/Confluence

Establish and execute data stewardship and best practices.

Basic programming knowledge with an understanding of various Java frameworks

Handle customer communication on JIRA reporting,  Sending weekly reports to customer

Should be proficient in building metrics and reports in Excel using macros


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